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Service Agreement Overview

Standard terms included in Codenza Tech project contracts.

Last updated: June 2026

Scope of Work

Each project begins with a written proposal detailing deliverables, features, timeline, and pricing. The signed proposal becomes the binding scope of work.

Changes outside the agreed scope require a change request with updated timeline and cost.

Payment Terms

Typical payment structure: 40% upfront, 30% at design approval, 30% before final delivery.

Payments are due within 7 days of invoice. Late payments may pause work until resolved.

Timeline & Communication

We provide weekly progress updates via WhatsApp, email, or your preferred channel.

Client feedback is expected within 5 business days at each review stage to keep the project on schedule.

Revisions

Each project includes a defined number of revision rounds as specified in the proposal.

Additional revision rounds beyond the agreed scope may incur extra charges.

Launch & Support

We assist with deployment, domain setup, and app store submissions as included in your package.

A 30-day post-launch warranty covers bug fixes for delivered features. Ongoing maintenance is available as a separate plan.

Confidentiality

We treat all client business information, source code, and project details as confidential.

NDA agreements are available upon request for sensitive projects.

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